Terms of service

Welcome to DYNOR. These Terms of Service govern your access to and use of the DYNOR website, products, services, and related features.

By accessing or using dynor.in, placing an order, or purchasing any product from DYNOR, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About DYNOR

DYNOR is an Indian fashion and streetwear brand offering apparel and related products through our online store.

Website: dynor.in

Email: info@dynor.in

Email: dynorclothing@gmail.com

DYNOR reserves the right to update product information, pricing, availability, offers, and other website content at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide to DYNOR is accurate and complete.
You will use the website only for lawful purposes.
If you are purchasing on behalf of another person, you confirm that you have the authority to provide their information and place the order on their behalf.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, and other product information displayed on our website are accurate.

However:

Actual colours may vary slightly depending on your device or screen settings.
Minor variations in print placement, texture, colour, or finish may occur due to manufacturing and printing processes.
Product images may include lifestyle photography and may not represent every minor product detail.
Product availability may change without prior notice.

DYNOR reserves the right to correct errors or inaccuracies in product information at any time.

4. Pricing

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors, including where an incorrect price has been displayed due to technical or human error.

If an order has been placed at an incorrectly displayed price, DYNOR may contact the customer before processing the order to confirm whether the customer wishes to proceed at the correct price.

5. Orders

When you place an order on dynor.in, you agree to provide accurate and complete information, including your name, delivery address, email address, and contact number.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily mean that the order has been finally accepted. DYNOR reserves the right to cancel or refuse an order in certain circumstances, including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions
Technical errors
Other legitimate operational reasons

If we cancel an order after payment has been received, the eligible amount will be refunded according to our Refund Policy.

6. Order Cancellation

Orders may be cancelled within 1 hour of placing the order, provided processing or production has not already started.

After this period, cancellation may not be possible because the order may have entered our production or fulfilment process.

For cancellation requests, contact us as soon as possible with your Order ID.

7. Payments

DYNOR accepts payment methods made available during checkout.

By completing a payment, you confirm that you are authorised to use the selected payment method.

All transactions may be subject to verification and security checks.

DYNOR is not responsible for delays or failures caused by banks, payment gateways, card issuers, or other third-party payment providers.

8. Shipping & Delivery

Orders are processed through DYNOR's production and fulfilment partners and shipped using trusted logistics partners.

Free Shipping is available on orders above ₹2,500, subject to the conditions mentioned in our Shipping Policy.

Delivery timelines are estimates and may vary depending on the destination, courier service, weather, holidays, logistics conditions, and other circumstances beyond our control.

For complete information regarding shipping rates, delivery, COD charges, and regional surcharges, please refer to our Shipping Policy.

9. Refunds, Returns & Replacements

Because products are prepared and fulfilled specifically against customer orders, DYNOR does not accept returns or refunds for:

Change of mind
Buyer's remorse
Incorrect size selection
Incorrect colour or variant selected by the customer
Minor colour variations
Normal product or print variations

A replacement or refund may be available if:

The wrong product was delivered.
The product arrived damaged or defective.
There is a significant manufacturing or printing defect.
The product received is substantially different from the product ordered.

Eligible issues must generally be reported within 5 days of delivery.

For complete details, please refer to our Refund & Replacement Policy.

10. Size & Fit

Customers are responsible for selecting the appropriate size before placing an order.

We provide size information and size charts on relevant product pages to help customers make an informed selection.

An incorrect size selected by the customer does not qualify for a return, refund, or replacement unless the product received is different from the size ordered.

11. Promotional Offers & Discount Codes

DYNOR may offer promotional discounts, coupon codes, combo offers, or other promotional campaigns from time to time.

Unless specifically stated:

Promotional codes cannot be combined.
Offers may have minimum order values or product restrictions.
Discount codes cannot be exchanged for cash.
Promotional offers may be modified, suspended, or withdrawn at any time.
Certain products or collections may be excluded from promotional offers.

DYNOR reserves the right to cancel orders where promotional codes have been used fraudulently or incorrectly.

12. Intellectual Property

All content available on dynor.in, including but not limited to:

DYNOR name and logo
Brand identity
Product images
Graphics
Designs
Text
Website layout
Videos
Photography
Marketing materials

is owned by or licensed to DYNOR and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit any DYNOR content without prior written permission.

13. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Interfere with website functionality.
Submit false or misleading information.
Use automated systems to scrape or copy website content without permission.
Attempt fraudulent transactions.
Abuse promotional offers or discount codes.
Introduce malware, viruses, or other harmful technology.

DYNOR reserves the right to restrict or terminate access where misuse is identified.

14. Third-Party Services

DYNOR may use third-party services for payment processing, shipping, analytics, advertising, communication, fulfilment, website functionality, and other business operations.

These third-party services may have their own terms and privacy policies.

DYNOR is not responsible for the independent policies or actions of third-party service providers.

15. Website Availability

We aim to keep dynor.in available and functional; however, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

Maintenance
Technical issues
Server problems
Security updates
Third-party service interruptions
Other circumstances beyond our reasonable control

16. Limitation of Liability

To the extent permitted by applicable law, DYNOR will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

This includes losses resulting from:

Website interruptions
Third-party service failures
Courier delays
Payment gateway failures
Events outside DYNOR's reasonable control

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Privacy

Your use of dynor.in is also governed by our Privacy Policy.

We collect, use, and process personal information in accordance with our Privacy Policy and applicable laws.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Changes to These Terms

DYNOR reserves the right to update or modify these Terms of Service at any time.

Changes will become effective once the updated Terms are published on this page.

Your continued use of dynor.in after any changes means that you accept the updated Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of dynor.in shall be subject to the applicable jurisdiction of the courts in Jaipur, Rajasthan, India, subject to applicable law.